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For much of July, people getting Covid-19 tests at CVS faced weekslong wait times for results that were supposed to be available within days. CEO Larry Merlo said in an interview on Wednesday that wait times have vastly improved, though one of four labs CVS contracts with to process results is still experiencing significant delays.

The pharmacy chain said it now expects earnings of $5.59 to $5.72 a share, or $7.14 to $7.27 a share on an adjusted basis.

Elliot Truslow went to a CVS drugstore on June 15 in Tucson, Arizona, to get More than 22 days later, the University of Arizona graduate student was still waiting for results.Truslow was initially told it would take two to four days. Amesh Adalja, an infectious disease expert at the Johns Hopkins Center for Health Security in Baltimore, said the long waits spell trouble for individuals and complicate the national response to the pandemic.“It defeats the usefulness of the test,” he said. CVS Health Corp. said delays getting Covid-19 test results to customers are abating after backlogs led to extended wait times that threatened to hamper efforts to contain the coronavirus …

The lag times could even foil Hawaii’s plan to welcome more tourists. Within two to three days, you can get results from your cholesterol test or colonoscopy. Health experts advise people to act as if they have COVID-19 while waiting — meaning to self-quarantine and limit exposure to others.

It reported a medical-loss ratio, or the share of premiums the insurer pays out in claims, of 70.3%. She was still awaiting the result July 8.What is most frustrating about her situation is that her husband is a paramedic, and his employer won’t let him work because he may have been exposed to the virus. On the sixth day, the pharmacy estimated it would take 10 days.“This is outrageous,” said Truslow, 30, who has been quarantining at home since attending a large rally at the school to demonstrate support of Black Lives Matter. She started feeling sick with respiratory symptoms and had trouble breathing on June 28. She went to her local CVS to get tested on July 1. “The fact that we can’t quickly get results back so that other people are not unintentionally exposed is the reason we are continuing in this spiral with COVID-19.”The slow turnaround for results could also delay students’ return to school campuses this fall. Finance ‘Extreme

"We want to make sure any ramp up doesn't undo the progress we've made in the turnaround times," Mr. Merlo said. Sales in the company's health-care-benefits segment, which includes Aetna, rose 6.1% to $18.47 billion.

She also worries that her husband may have unknowingly passed on the virus on one of his ambulance calls to nursing homes and other care facilities before he began isolating at home. At the same time, CVS's store sales fell 4.5% and the number of prescriptions filled in the quarter fell 1.1%, as shelter-in-place orders kept people home.

This article is being republished as part of our daily reproduction of WSJ.com articles that also appeared in the U.S. print edition of The Wall Street Journal (August 6, 2020). CVS, which owns insurance giant Aetna, joins other insurers realizing savings from skipped elective procedures and reduced visits to clinics and emergency rooms.

A comprehensive guide to voting in all 50 states in the 2020 election. Adjusted earnings were $2.64 a share, ahead of the $1.91 a share analysts polled by FactSet had expected. She held off buying the machine due to concerns the tests produced a high number of Robinson doesn’t blame the large labs and points instead to the surge in testing. He has not shown any symptoms.Altiraifi, who still has symptoms including fatigue, said she was initially told she would have results in two to four days, but she was suspicious because after using a nasal swab to give herself the test, the box to put it in was so full it was hard to close.Charlie Rice-Minoso, a spokesperson for CVS Health, said patients are waiting five to seven days on average for test results. “Whenever you would sneeze, someone would say ‘COVID’ even though you feel completely fine.” CVS advertises 6 to 10 … “As demand for tests has increased, we’ve seen test result turnaround times vary due to temporary processing capacity limitations with our lab partners, which they are working to address,” he said.In South Florida, the Health Care District of Palm Beach County, which has tested tens of thousands of patients since March, said findings are taking seven to nine days, several days longer than in the spring.CityMD, a large urgent care chain in the New York City area, said it now tells patients they will likely wait at least seven days for results because of delays at Quest Diagnostics.Quest Diagnostics, one of the largest lab companies in the United States, said average turnaround time has increased from three to five days to four to six days in the past two weeks. As it works to further build up Covid testing, CVS is readying for higher-than-normal demand for flu vaccines this season. CVS posted second-quarter profit of $2.98 billion, or $2.26 a share, compared with $1.94 billion, or $1.49 a share, in the same period last year.

“People are trying to play by the rules, but you are not giving them the tools to help them if they do not know if they tested positive or negative,” she said.“If we are not getting people results for at least seven or eight days, it’s an exercise in futility because either people are much worse or they are better” by then, she said.Given the lag in testing results from big lab companies, Robinson said her health center this month bought a rapid test machine. The lab sends those results back to CVS, and staff inform people of their results. --Dave Sebastian contributed to this article.

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