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We are committed to making the card replacement process as painless as possible. The Student Ventra Card for CPS students costs $5.00 and may be purchased only through your child’s school. for use with that card. (The unlimited riding your U-Pass provides is on CTA buses and trains, only. Your U-Pass provides you unlimited rides on the CTA during your enrollment as a full-time student in a participating institution. The prepaid debit account means the Ventra Card acts as a bank card. Get balance alerts and notifications. Buy & use Metra mobile tickets anytime, anywhere. Registering your U-Pass is not required but can be a very helpful tool. Unregistered users or users who wish to purchase a new Card prior to their Card’s expiration may purchase a new Card for $5, which can be refunded as transit value if the Card is registered within 90 days of purchase.Customers with a registered Ventra Card will receive a new Card in the mail, free of charge, prior to their Card’s expiration.However, registering your Card offers many other advantages, including the ability to manage your account online and with the Ventra app, balance protection if your Card is lost, stolen or damaged, reminders about account balances, and upcoming dormancy and Card expiration reminders. Registering your Ventra U-Pass before first use can allow you to protect your purchased passes and transit values that you may have added in order to travel on Pace buses or for use while your card is not active with the school. You will not be allowed to purchase a pass within twice the pass duration from expiration. Not Registered, No Problem!

The U-Pass administrator will receive the new, replacement U-Passes at the school prior to card expiration. All Rights Reserved. With Card Lock, some activity may continue, including returns, credits, payments, interest, dispute adjustments, other account fees, purchase transactions during system downtime and certain other exempted transactions. A Ventra Transit Account on a personal card can be reloaded with transit value and passes at rail stations, retail locations, online or by phone. Here are the basics about how U-Pass works: 1. Additionally, all customers have the option to purchase a new Card at any time as they become available later this year wherever Ventra Cards are sold.If you choose not to register your Card or do not update your address in time and need to purchase a new Ventra Card once yours expires, there are a number of options.
If your Card is not registered, several safeguards have been put in place in order to protect your balance. Nearly four years ago, the CTA launched Ventra, a modern, account-based fare payment system allowing Chicago transit customers the ability to conveniently purchase fares and ride CTA, Metra and Pace.As a valued transit customer, we want to make sure your transition to the new Ventra Card is seamless without any disruption to your transit service.Whether your Card is registered or unregistered, we’ve outlined just how easy it is to keep moving with your new Ventra Card.There’s no need to set yourself a reminder.

All trademarks, service marks and trade names referenced in this material are the property of their respective owners. Once a Card expires, it can no longer be used for transit and a new Card must be purchased.Registered customers can wait until their Card expires and receive a new one in the mail free of charge.
New Ventra Cards will become available later this year and will be sold at rail station vending machines, All current silver Ventra Cards have two accounts – a transit account and an optional Money Network MasterCard Prepaid Debit Account. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. To use your U-Pass to ride Pace buses, load transit value or passes valid for your trip on Pace.) Cards are issued by MetaBank™, Member FDIC, pursuant to license by MasterCard International Incorporated. You can purchase a new Card:Customers who register their Card and have their correct address on their Ventra account will receive a new Card in the mail free of charge prior to expiration. In order to receive a CTA Student Reduced Fare, a student must have a Student Ventra Card. You can reach us on All Rights Reserved. Per banking industry standard, expiration dates are used for fraud protection, and to anticipate when a card may be worn down and need replacing – allowing for uninterrupted use. The Ventra App—CTA, Pace and Metra all in one place. If you have a balance of unused funds or unused passes and if your card is registered, you may transfer your balance to your new card by calling Ventra Customer Service. In the months leading up to your Card’s expiration, you will receive emails reminding you to update and confirm your mailing address, ensuring your new Card will arrive right when you need it.If you choose not to register your Ventra Card, that’s fine too. And two weeks prior to expiration, you will only be allowed to add $5 of transit value at a time.Once you register your Card or purchase a new one, add If you are a continuing student, you will receive notice of card expiration from your school U-Pass administrator. Graduating students who will no longer be enrolled full-time will not receive a replacement U-Pass.

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